{"id":85,"date":"2009-11-03T07:42:00","date_gmt":"2009-11-03T10:42:00","guid":{"rendered":"http:\/\/scienceblogs.com.br\/hypercubic\/2009\/11\/erro-691\/"},"modified":"2009-11-03T07:42:00","modified_gmt":"2009-11-03T10:42:00","slug":"erro-691","status":"publish","type":"post","link":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/","title":{"rendered":"&#062;Erro 691"},"content":{"rendered":"<p>&gt;<\/p>\n<div style=\"text-align: justify\">Apesar do feriad\u00e3o, eu sumi misteriosamente. Bem, nem tanto. Eu n\u00e3o fui abduzido por incas venusianos nem fulminado por deuses irados. Como j\u00e1 podem notar pelo t\u00edtulo, a culpa n\u00e3o foi minha, mas dessa coisa vaga e sempre (in)definida como &#8220;sistema&#8221;. <\/div>\n<div style=\"text-align: justify\"><\/div>\n<div style=\"text-align: justify\">Minha internet (<i>by Speedy\/Telefonica<\/i>) simplesmente me deixou na m\u00e3o, dando-me como justificativa um irritante e incontorn\u00e1vel erro 691&nbsp;\u2014 o n\u00e3o reconhecimento da combina\u00e7\u00e3o usu\u00e1rio-senha (que estava correto) ou um protocolo irreconhec\u00edvel enviado pelo provedor. Uma defini\u00e7\u00e3o t\u00e3o vaga quanto a solu\u00e7\u00e3o que me seria dada. Ap\u00f3s tr\u00eas longas chamadas para o servi\u00e7o de atendimento ao cliente, o famigerado SAC, que me encheu o saco por horas e horas e parece n\u00e3o ter se adaptado \u00e0s novas exig\u00eancias legais sobre o atendimento ao consumidor. Foram tr\u00eas chamadas por que duas ca\u00edram logo ap\u00f3s eu conseguir os tais &#8220;n\u00fameros de protocolo&#8221; que n\u00e3o me ajudaram em nada e sequer foram registrados pelos &#8220;sistemas&#8221; da <i>Telefonica<\/i>. Na terceira chamada, ap\u00f3s uma eternidade de 40 minutos, disseram-me que o problema estava no modem (fornecido por quem mesmo? ah, pela Telefonica!) e que um t\u00e9cnico seria enviado em at\u00e9 72 horas (esse prazo ainda n\u00e3o se esgotou, mas o problema e a enrola\u00e7\u00e3o do provedor se arrastam desde a manh\u00e3 de sexta).<\/div>\n<div style=\"text-align: justify\"><\/div>\n<div style=\"text-align: justify\">Na hora de cobrar, por\u00e9m, a <i>Telefonica <\/i>apresenta uma efici\u00eancia e uma fome incr\u00edveis: R$ 99,90 (sem qualquer op\u00e7\u00e3o de mudan\u00e7a de data de vencimento!) e o que eu recebo em troca \u00e9 um atendimento miser\u00e1vel e antiprofissional &#8211; para n\u00e3o dizer ilegal. Isso sem falar que o <i>Speedy<\/i> \u00e9 o \u00fanico servi\u00e7o de banda \u2014 ou seria bunda&nbsp;\u2014 larga do pa\u00eds que j\u00e1 passou por um apag\u00e3o!<\/div>\n<div style=\"text-align: justify\"><\/div>\n<div style=\"text-align: justify\">Evidentemente, j\u00e1 tentei contratar um servi\u00e7o mais barato, mas por incr\u00edvel que pare\u00e7a, a maior companhia telefonica do Estado de S\u00e3o Paulo \u2014 a \u00fanica, num monop\u00f3lio vergonhoso&nbsp;\u2014 n\u00e3o parece ser capaz de manter a qualidade de suas pr\u00f3prias linhas telef\u00f4nicas, por que a liga\u00e7\u00e3o para o SAC sempre cai.<\/div>\n<div style=\"text-align: justify\"><\/div>\n<div style=\"text-align: justify\">A <i>Telefonica<\/i>, enfim, s\u00f3 est\u00e1 &#8220;<i>em a\u00e7\u00e3o&#8221;<\/i> na mente imaginativa e nas imagens ilus\u00f3rias criadas pelos grandes marqueteiros desse pa\u00eds. Afinal, \u00e9 muito mais f\u00e1cil investir em publicidade barata do que em grandes mudan\u00e7as de infra-estrutura e aprimoramento humano.<\/p>\n<p><span style=\"font-size: x-small\">[<b>Update (05\/11)<\/b>: <i>o problema foi resolvido ap\u00f3s a visita de um t\u00e9cnico. Mas o prazo previsto, de 72 horas, n\u00e3o foi respeitado<\/i>] <\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&gt; Apesar do feriad\u00e3o, eu sumi misteriosamente. Bem, nem tanto. Eu n\u00e3o fui abduzido por incas venusianos nem fulminado por deuses irados. Como j\u00e1 podem notar pelo t\u00edtulo, a culpa n\u00e3o foi minha, mas dessa coisa vaga e sempre (in)definida como &#8220;sistema&#8221;. Minha internet (by Speedy\/Telefonica) simplesmente me deixou na m\u00e3o, dando-me como justificativa um [&hellip;]<\/p>\n","protected":false},"author":486,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"material-hide-sections":[],"pgc_sgb_lightbox_settings":"","_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"categories":[84,92,115,177,235,246,306,322],"tags":[],"class_list":["post-85","post","type-post","status-publish","format-standard","hentry","category-dicas","category-economia","category-fail","category-informatica","category-notas","category-opiniao","category-tecnologia","category-utilidades"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&#062;Erro 691 - hypercubic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Renato Pincelli\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/\"},\"author\":{\"name\":\"Renato Pincelli\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#\\\/schema\\\/person\\\/c7be1e2811d061a75d3b4f4960eb53bd\"},\"headline\":\"&#062;Erro 691\",\"datePublished\":\"2009-11-03T10:42:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/\"},\"wordCount\":437,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#organization\"},\"articleSection\":[\"dicas\",\"economia\",\"FAIL\",\"inform\u00e1tica\",\"notas\",\"opini\u00e3o\",\"tecnologia\",\"utilidades\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/\",\"url\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/\",\"name\":\"&#062;Erro 691 - hypercubic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#website\"},\"datePublished\":\"2009-11-03T10:42:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/2009\\\/11\\\/erro-691\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"&#062;Erro 691\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#website\",\"url\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/\",\"name\":\"hypercubic\",\"description\":\"um hyperespa\u00e7o de ideias\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#organization\",\"name\":\"hypercubic\",\"url\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/wp-content\\\/uploads\\\/sites\\\/249\\\/2022\\\/11\\\/cropped-Capa-do-Facebook-851x315-px.-1.png\",\"contentUrl\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/wp-content\\\/uploads\\\/sites\\\/249\\\/2022\\\/11\\\/cropped-Capa-do-Facebook-851x315-px.-1.png\",\"width\":197,\"height\":211,\"caption\":\"hypercubic\"},\"image\":{\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/hypercubicBR\\\/\",\"https:\\\/\\\/www.instagram.com\\\/hypercubic.blog\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/#\\\/schema\\\/person\\\/c7be1e2811d061a75d3b4f4960eb53bd\",\"name\":\"Renato Pincelli\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ea6f8dd90510e820f465bc6a0210a398696be86dc9446fbf6420603bafe2a9fb?s=96&d=retro&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ea6f8dd90510e820f465bc6a0210a398696be86dc9446fbf6420603bafe2a9fb?s=96&d=retro&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ea6f8dd90510e820f465bc6a0210a398696be86dc9446fbf6420603bafe2a9fb?s=96&d=retro&r=g\",\"caption\":\"Renato Pincelli\"},\"url\":\"https:\\\/\\\/www.blogs.unicamp.br\\\/hypercubic\\\/author\\\/hypercubic\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"&#062;Erro 691 - hypercubic","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/","twitter_misc":{"Escrito por":"Renato Pincelli","Est. tempo de leitura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/#article","isPartOf":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/"},"author":{"name":"Renato Pincelli","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#\/schema\/person\/c7be1e2811d061a75d3b4f4960eb53bd"},"headline":"&#062;Erro 691","datePublished":"2009-11-03T10:42:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/"},"wordCount":437,"commentCount":0,"publisher":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#organization"},"articleSection":["dicas","economia","FAIL","inform\u00e1tica","notas","opini\u00e3o","tecnologia","utilidades"],"inLanguage":"pt-BR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/","url":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/","name":"&#062;Erro 691 - hypercubic","isPartOf":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#website"},"datePublished":"2009-11-03T10:42:00+00:00","breadcrumb":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/2009\/11\/erro-691\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.blogs.unicamp.br\/hypercubic\/"},{"@type":"ListItem","position":2,"name":"&#062;Erro 691"}]},{"@type":"WebSite","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#website","url":"https:\/\/www.blogs.unicamp.br\/hypercubic\/","name":"hypercubic","description":"um hyperespa\u00e7o de ideias","publisher":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.blogs.unicamp.br\/hypercubic\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#organization","name":"hypercubic","url":"https:\/\/www.blogs.unicamp.br\/hypercubic\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#\/schema\/logo\/image\/","url":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-content\/uploads\/sites\/249\/2022\/11\/cropped-Capa-do-Facebook-851x315-px.-1.png","contentUrl":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-content\/uploads\/sites\/249\/2022\/11\/cropped-Capa-do-Facebook-851x315-px.-1.png","width":197,"height":211,"caption":"hypercubic"},"image":{"@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/hypercubicBR\/","https:\/\/www.instagram.com\/hypercubic.blog\/"]},{"@type":"Person","@id":"https:\/\/www.blogs.unicamp.br\/hypercubic\/#\/schema\/person\/c7be1e2811d061a75d3b4f4960eb53bd","name":"Renato Pincelli","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/secure.gravatar.com\/avatar\/ea6f8dd90510e820f465bc6a0210a398696be86dc9446fbf6420603bafe2a9fb?s=96&d=retro&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ea6f8dd90510e820f465bc6a0210a398696be86dc9446fbf6420603bafe2a9fb?s=96&d=retro&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ea6f8dd90510e820f465bc6a0210a398696be86dc9446fbf6420603bafe2a9fb?s=96&d=retro&r=g","caption":"Renato Pincelli"},"url":"https:\/\/www.blogs.unicamp.br\/hypercubic\/author\/hypercubic\/"}]}},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/posts\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/users\/486"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":0,"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/posts\/85\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/media?parent=85"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/categories?post=85"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.blogs.unicamp.br\/hypercubic\/wp-json\/wp\/v2\/tags?post=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}